Privacy
This site holds four things about a buyer: the email typed at checkout, the answers given on the form, a visitor cookie that lasts one year, and the record of the payment. This page says what each one is for and what can be deleted.
The rule behind all of it is narrow. Nothing here is sold, and nothing here is used to build a list for someone else. The detail below is what makes that sentence checkable.
The email you enter
The email address is the delivery address for the file and for the reminder schedule, and it is how support answers a question. It is stored with the order so a second email, a correction, or a refund request can be matched to the right purchase rather than to a guess.
It is not used to mail anything unrelated to the order. There is no newsletter separate from the reminders, and no list that a third party can rent. The three reminders described on the reminder emails page are the only mail a yearly buyer receives.
The answers you type
The checkout form asks for an email address, the name on the license, whether the holder is a sole owner or a company, the classification, and the month the license expires. There is no street address, no state, and no ZIP code field. Those answers are stored with the order and set the date the reminders count back from, and no part of the PDF comes from them.
That point is worth stating plainly because it is unusual: the same six-line checklist goes to every buyer, so the answers never change what is delivered. They decide when a reminder is sent and what it says about the renewal, and what the checklist contains is identical regardless of what was typed.
What the site never looks up
The answers are stored to date an email, and the site treats them as exactly that. It does not open the CSLB record for a license number, because it is never given one; the checkout is not a lookup, and nothing in the PDF is chosen by what was typed. Whether the license is active, whether the bond behind it is in force, and whether a payment to the Board has gone through are all outside what these pages hold. The license expiration page explains the one date the site does use.
The practical consequence is that a wrong answer is not caught here. A month typed by mistake moves the three reminders and nothing else, and the file that arrives is the same six lines that would have arrived for any other month. A correction is a message to support with the month printed on the license, and the schedule is rebuilt on the corrected month.
A reader can check any of that against the other pages. What the checklist contains does not change with a single answer, and the glossary sets out the words that do decide a fee row, none of which is asked at checkout. The sources page lists the public pages those words and figures were read from, with the date of each reading.
The payment record
When an order is paid, the payment company confirms it and the site stores a record: the order, the amount, the plan, and the date. That record is what the reminders are scheduled against and what the accounting is based on, and the plans it describes are compared on the pricing page.
Nothing in that record is used for marketing. It exists so the site can show what it sold and when.
Where card numbers live
Card numbers never reach this site. The checkout hands them to the payment company, which processes the charge and returns a confirmation. The site stores the confirmation, not the card, and no card number sits on a server behind these pages.
That means a card number cannot be looked up here, and a support email cannot read one back. A dispute about a charge is therefore handled with the card issuer and the payment company rather than with this site.
What is never done with the data
The email and the answers are not sold to contractors, lead brokers, or advertisers. They are not shared with a contractor who might want the work, and they are not offered to a company that buys and resells inquiries.
That is a statement about how this site treats the data it holds, and it is the reason the form asks for so little. An email address and the month the license expires are enough to schedule a reminder, so a phone number is not requested at all and no mailing address is collected.
Who sends the reminder mail
Reminder mail comes from support@contractorlicensedue.com, the same address that answers a reply. Three messages go out on the yearly plan, 30 days, 7 days, and 1 day before the last day of the month stored with the order, and the one-time plan sends none.
Because every message comes from that address, a reader who is unsure whether an email is genuine can compare the sender before opening anything, and can write to the same address to ask whether it was sent.
Deleting a reminder schedule
Write to support@contractorlicensedue.com and ask for the reminder schedule to be deleted. It is deleted within 7 days, and the deletion stops the remaining messages on that schedule rather than silencing one message.
What stays is the payment record described above, kept for accounting. A request therefore ends the reminders without erasing the fact that a sale happened, which is the one record the site is obliged to keep and the one record a buyer cannot remove.
One address covers every request on this page, and a message that names the order address is enough; no form or account login is needed. If the request is about a payment, the reply may need the order date so the record can be found, and the refund policy explains what a request inside the first 7 days looks like.
Questions
Do you sell my email to contractors?
No. The email and the answers are not sold to contractors, lead brokers, or advertisers, and no list is rented to anyone. The only mail from this site is the order mail and the reminders.
Can I have my data deleted?
Write to support@contractorlicensedue.com. A reminder schedule is deleted within 7 days, and the payment record stays for accounting, which is the one exception stated on this page.
Do you store my card number?
No. The card is handled by the payment company, and the site stores only the confirmation of the charge. A card number cannot be looked up here, and one cannot be read back by email.
Are there advertising cookies?
No. This version sets a one-year visitor cookie and, after a payment, a login session. Neither comes from an ad network, and neither follows a reader to another site.
What does the checkout form ask for?
An email address, the name on the license, whether the holder is a sole owner or a company, the classification, and the month the license expires. There is no street address, no ZIP code and no phone number field. Card details are entered in the payment company form, not on this site. The answers are stored with the order and do not change the PDF, which is the same six lines for every buyer.