FAQ
These are the questions that arrive by email, sorted by what people are deciding: which amount to pay, what the paid file is, and when to stop reading and call the Board instead. Answers follow the CSLB pages as they read on 2026-11-14, at https://www.cslb.ca.gov/Renewals.aspx and the fee table beside it.
Contractor License Due sells a PDF checklist, $19 once or $39 a year. It does not file, call, visit, or renew anything. Where a question is really about your own license record, the answer below points at the Board rather than guessing.
What is Contractor License Due?
A small paid reference. Nothing you type at checkout changes the document, because every buyer receives the same six-line PDF checklist: the CSLB fee table link, the phone number 800-321-2752, the sole-owner rows, the company rows, the C-10 difference, a note that the file does not calculate a delinquent renewal, and a note that this site does not renew a license. It is not the Contractors State License Board, not a qualifier, and not a law firm. One document, plus three reminder emails on the yearly plan.
How do I use it?
Open [the pricing page](/pricing), pick the yearly or one-time card, enter an email, and pay. The PDF arrives at that address within five minutes of the payment callback marking the order paid. Print it or keep it open beside the renewal form, then renew with CSLB yourself, online or by mail, paying the Board the amount its table shows. The checklist tells you which row to look at. It does not fill the form in for you, and it cannot tell the Board anything.
How much does it cost?
The yearly plan is $39 and arrives preselected. The one-time plan is $19. Both buy the same PDF; the difference is the three reminder emails included with the yearly plan. Card charges run through the payment company. No government fee and no contractor bill is added to this charge, because this site collects neither one. If you are comparing it against the renewal itself, $450 or $700 goes to CSLB separately, on a different transaction.
Is there a yearly plan?
Yes, and it is the default card. It renews until cancelled and includes the reminders described on [the reminder page](/reminder-emails). Cancellation stops the next charge and every future reminder. It does not refund a year in which the checklist or a reminder email was already sent, so cancel before the next charge date rather than the day after the third reminder lands. The one-time plan never renews and never sends a reminder at all.
How fast is the email?
Within five minutes of the payment callback marking the order paid, from support@contractorlicensedue.com. The callback is the trigger rather than the instant your card is approved, so a slow processor can add time at the front of the clock. If five minutes stretch past, look in the spam folder first, since a first message from an unfamiliar sender often lands there. If it is in neither the inbox nor spam, write to the support address.
The email did not arrive.
Write to support@contractorlicensedue.com from the address you used at checkout. The same file is resent there. A typo in the email field is the usual cause, and it can be corrected in the same exchange. If the order cannot be found at all, the refund terms on [the refund page](/refund) then apply: within seven days of payment, with no download and no checklist or reminder email sent, the full amount goes back to the original payment method.
Who should not buy this?
Anyone who wants a license renewed for them, a form filed, an appointment booked, a site visited, or a contractor introduced. Anyone under 18. Anyone who has not yet looked at the CSLB fee table and wants a person to confirm an amount, since the checklist only points at the table. And anyone whose license expired more than five years ago, which is a reassignment request at the Board rather than a renewal, and not something this file helps with.
Which CSLB fee row applies to me?
Two questions settle it. Is the holder a sole owner, or a partnership, corporation, LLC, or joint venture? The table calls that second group non-sole owner. Then: active or inactive, timely or delinquent? Active timely is $450 for a sole owner and $700 otherwise, rising to $470 and $720 with a C-10. Inactive timely is $300 and $500. [The sole-owner page](/sole-owner-renewal-fee) and [the company page](/company-renewal-fee) take each row in turn.
Is this a government form, or do you renew the license for me?
Neither. The PDF is a private checklist, not a CSLB form, and it has no Board seal, no form number, and no place to sign. This site does not file with CSLB, book an appointment, call a phone line, or act as a qualifier. The real renewal is the Board application, the Board portal, and the Board fee. Paying here does not make a license compliant and does not change a record at cslb.ca.gov.
Do you sell my details?
No. The site stores the email you enter, the answers you type at checkout, and a one-year visitor cookie. Card numbers stay with the payment company and never reach this site. Nothing is sold to contractors, lead brokers, or advertisers, and there are no advertising cookies. A reminder schedule can be deleted on request within seven days; the payment record is kept for accounting. Write to support to have a schedule removed.
Can I cancel?
At any time, from the link in any reminder email or by writing to support. Cancellation stops the next charge and all future reminders. It does not refund a year in which the checklist or a reminder was already sent, which is why the next charge date matters more than the day you cancel. A one-time purchase has nothing to cancel. Refunds within seven days follow the rule above, with no download and no email sent.
What if the number here differs from the CSLB fee table?
Trust the table. Every figure on this site is copied from a public CSLB page and stamped with the date it was read, and public pages get edited between readings. When the two disagree, the Board page is current and this site is behind. Pay what the table shows. If the mismatch concerns your own record rather than a published amount, call 800-321-2752, the number printed on the fee table. [The sources page](/sources) shows where each figure came from.
What happens after five years?
A delinquent renewal is accepted up to five years after the expiration date, as long as ownership has not changed: same owner, same partners, same corporation, tribal business, or LLC. Past five years that form is not the route either. CSLB requires an original application plus a request that the license number be reassigned. At that point the question becomes whether to apply again from the start, and [the reactivation page](/inactive-license-reactivation) covers the earlier, easier case.
Do you cover C-10?
The checklist names the C-10 difference, because two rows on the table belong to it alone. An active timely C-10 renewal is listed at $470 for a sole owner and $720 for a non-sole owner, $20 above the matching ordinary row. The file does not decide whether a C-10 applies to your license; the classification printed on the license does. [The C-10 page](/c-10-electrical-renewal) covers when that extra row is the right one.